Detroit Gets in the Game in Preparation to Host the NCAA Men’s Final Four
The Detroit Metro Convention & Visitors Bureau, along with the Final Four Detroit Local Organizing Committee (DLOC), are gearing up to welcome NCAA Men’s Final Four spectators to Detroit. As the countdown for fans to arrive begins, Detroit residents and visitors are invited to “Get in the Game” by using a new web resource that offers information specifically for this year’s set of events.
The web page, www.visitdetroit.com, created as a go-to source for event schedules, transportation, ticket information and many other frequently asked questions, can be utilized by basketball fans, residents and visitors.
Another key function of the site is to offer local hospitality providers the ability to sign up online for hospitality briefing sessions. These sessions will help raise the level of overall customer service in metro Detroit and provide key information on all of the ancillary events taking place during Final Four weekend.
“‘Get in the Game’ and be ready to give outstanding customer service to our NCAA Final Four basketball fans, visitors and locals,” said Christopher Ilitch, CEO of Ilitch Holdings, Inc. and chair of the DLOC Final Four Hospitality Committee. “Customer service is critically important for the Final Four, other marquee events and conventions headed to metro Detroit.”
This highly interactive hospitality briefing is designed for wait staff, hotel employees, taxi and shuttle drivers and all front-line hospitality workers. Participants learn about proven practices that lead to higher levels of customer satisfaction.
DETROIT “GETS IN THE GAME” IN PREPARATION TO HOST THE NCAA(R) MEN’S FINAL FOUR(R)
The class also brings workers up to date on local culture, attractions and the latest new developments. In order to reach the widest possible audience, the hospitality briefing is designed to be a flexible program. Participating businesses have the option to send employees to scheduled training sessions, or request a trainer visit their work site based on attendee minimums. Best of all, this specially offered Final Four training is free for the attendee.
By visiting this Web site, everyone in The D will be in-the-know to ensure that visitors are welcomed with warm hospitality at all of Detroit’s fine hotels, restaurants and attractions.
Source: Detroit Metro Convention & Visitors Bureau
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